Your secret question and
When you register your account with Paltalk you are asked to choose a 'secret question'.
You are then asked to give the 'secret answer' to your 'secret question'.
This information is critical to obtaining
customer service or for the use of our automated account maintenance
applications like the
http://my.Paltalk.com web site.
Any time you wish to make changes to your account you will be asked to answer your 'secret question' with your 'secret answer'.
If you do not know this information, the change will fail.
We recommend that you DO NOT SUBSCRIBE for any of
our services if you do not know the information for your nickname.
You CANNOT retrieve this information about your account
if you are not a paid subscriber! Even then it is a difficult
process to confirm ownership of your account.
If you do not know this information and wish to subscribe to a Paltalk service, please
create a new nickname and be sure to keep a log of your registration information on paper for future reference.
to learn how to
create a new
enhanced nickname security
if you are a paid subscriber and forget your
'secret question and answer' we can attempt to help you if you provide
accurate and complete record of your payment information at the time you
HERE if you have paid and forgot your 'secret question and answer'
once your 'secret question and answer' have
been reset you must log into 'mypaltalk' and elect to make a change
to some part of your account - at that point you will be prompted to pick
a new secret question and answer - write it down and keep it in a safe
place in case you need it again in the future